Milestone Infrastructure

Customer Experience

We work proactively with our clients to deliver exceptional customer service.

As Milestone, our aim is to be the supplier of choice for our clients. With an ethos of client centricity, we work collaboratively with them to enhance and maintain highways infrastructure. Connecting people and places taking local needs into account, supporting our clients to serve their customers and their people.

Clients, stakeholders, and communities are at the forefront of our planning, helping us shape and deliver safe, innovative solutions. We engage, listen, and inform, consistently, through each step of a contract’s or project’s lifecycle.

Milestone Infrastructure has been delivering highways maintenance and enhancement schemes for more than 25 years, for local authorities and Highways England.

Collaborating closely with clients and stakeholders, we develop sustainable solutions to create better and safer places, through integrated highways improvements, modern, efficient lighting, streetscape technology and optimum maintenance solutions.

We listen, are responsive to our client’s needs, and those of their customers.

We always strive to minimise the impact of our activity on the environment and local communities by consistently and proactively engaging, communicating plans and addressing issues.

Continuous improvement is a core part of our operational delivery. We reguarly request feedback from clients and stakeholders to gather information to help improve the value of our service.

Latest News

Find out more about what we've been up to:

Milestone streetlighting gets practical at Thurrock School

Milestone streetlighting gets practical at Thurrock School

Milestone Infrastructure was thrilled to attend St Clere’s School in Thurrock to inspire the next... Read more
Turning daylight into night light at Hinkley Point C

Turning daylight into night light at Hinkley Point C

In a shared commitment to powering a sustainable future, Milestone Infrastructure has worked with client... Read more